- Group sales impacted by COVID-19 pandemic: nominal -0.8%, organic -0.9%
- Adhesive Technologies sales decrease in sharply declining industrial business environment: nominal -4.3%, organic -4.1%
- Beauty Care sales lower due to significantly negative Hair Salon business: nominal -2.6%, organic -3.9%
- Laundry & Home Care posts very strong increase in sales: nominal 5.3%, organic 5.5%
- Differentiated regional sales development: emerging markets 2.2%, mature markets -2.8%
