Netherlands, Amsterdam, Adhesive Technologies

Internship in Project Management (Product Owner support - Salesforce and Genesys) (m/f/x)

Please apply only if you are currently living in the Netherlands and you are still a student or you have graduated maximum 3 months prior to the internship start date.


At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

For our Global Customer Service department, we are looking for an intern who will become an active and contributing part of the team. You will benefit from their hands-on approach, support and the first-hand experience while working with the team members. You will be focusing on CS Strategy topics and projects centered around customer centricity. 


  • Support the Global CS management team with daily activities by being involved in Customer Centric projects
  • Create, list and track action from the different forums/meetings
  • Take key notes and decisions minutes during Product Owner meetings
  • Back up the Product Owner on specific meetings and summarize the critical info
  • Capture and maintain critical documentation on the right place (ex. Meeting recordings)
  • Coordinate assigned activities among the required network/Subject Matter Experts
  • Active contributor with ideas and "outside-in" view
  • Keep track of challenges and learnings that are faced

Your Skills

  • Bachelor or Master student who successfully completed intermediate exams
  • Solid background in Business Studies with interest in Customer Service and  Customer Experience topics
  • Good communication & presentation skills
  • Very good knowledge of the MS Office Package
  • Excellent knowledge of English language
  • Analytical, flexible and open minded
  • Available for 6 months full time ,as of November  2023


  • An exciting and educational full-time internship in an international FMCG business
  • You’ll be part of an international intern community
  • Fun and educational events organized for the international (Benelux) intern community, with opportunities to broaden your network
  • A competitive internship allowance (1000 EUR Gross)
  • Continuous learning in a digital way via LinkedIn Learning and the Henkel learning hub

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: req48277
Contract & Job type: Full Time, Limited Term
Contact information for application-related questions:
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